When it comes to robot vacuums the biggest name that comes in mind is iRobot Roomba, While Dyson has cornered the market for high-end uprights till now.
That said, the Dyson 360 Eye provides advanced navigation with its 360-degree camera, powerful cyclone suction technology, Wi-Fi, and an elegant design making it one of the best robotic vacuum that takes the cleaning to the next level but these premium features cost a premium price.
In this Dyson 360 Eye Review, I am going to explain design, features, performance, advantages, and disadvantages of this vacuum to help you make an informed decision.
Dyson 360 Eye Review
In a nutshell, Dyson 360 Eye is an advanced robot vacuum with a hefty price tag that brings all the bells and whistles to clean your entire home.
You can say the Dyson 360 is like a Terminator for dust bunnies. It resembles in shape (circular) with Roomba, it’s much taller at 4.7-inches, while the diameter is 9.5-inches. It lightweight at 5.3 pounds. It comes in gunmetal grey, with blue accents around a removable dustbin and a camera located at the top. A foldable charging station with a power brick.
The most visible part of the vacuum is the small, domed 360-degree camera located at the top of the machine. This camera features a panoramic lens which is capable to capture 30 frames per second continuously to map the areas around, Plus to keep track of locations the vacuums had or hasn’t cleaned.
It’s right and left sides contains infrared cameras beneath the fingerholds for low-light navigation.
Flip over and you will see a full-width brush with carbon filaments, sensors, nylon bristles, two tank threads which are helpful for the bot to move through doorways and over different surfaces or flooring types.
There’s a button located right behind the camera to indicate the battery status while charging in form of blue flashes.
To wake it, press the button once and then wait for a moment until a dotted ring of blue light appears. If you want to pause the bot you can press the button again.
Pink lights on the vacuum surface are an indication of the software upgrade, while the dotted red lights are for troubleshooting, depending on the pattern.
There’s a latch located near the camera which is used to clean out the dustbin. From there, simply remove the bin empty the dirt into the trash and put it back. The same procedure is used to access the filter that’s located on the back of the grille. It’s easy to remove but putting it back requires some hard push.
This isn’t a huge deal, but the company recommends washing filter on monthly basis, it can be annoying. Besides the grille, there’s a USB port, but that’s only needed when the robot is malfunctioning and you have to manually upload a fix.
App and Setup
You can use the vacuum using in two ways. First, right out of the box you can simply press the power button to get it started. But, if you are looking for any customization or control, you can connect the bot with downloading a mobile app in your smartphone.
The app is very easy to set up and use, just download it from Google Play or Apple App Store, thanks to the detailed prompts.
You can also watch the explainer video that walks you through the process of creating a Dyson account, connecting it to Wi-Fi, and getting your rooms ready for cleaning.
However, this bot only works with a 2.4GHz connection, so if you have a dual-band router, make sure you connect to the right channel.
We noticed that it worked best with Samsun Galaxy S7, and created issues connecting with iPhone 7 while pairing. But these issues are common while setting up smart home devices. But, the customer support of Dyson is praised to be responsive.
The mobile all is very simple and when anything goes wrong of Dyson has finished cleaning you receive a notification on mobile. You can set a cleaning routine, shifting between Quiet and Max modes, and see how much battery is left and how long the machine has been cleaning.
Similarly, an activity map shows the areas cleaned by the vacuum in different sessions, as well as the occasional cleaning fact.
You will also find the product guide most helpful as it includes instructions on how to maintain robot and how to clean various parts, then there’s a troubleshooting manual, and Dyson’s customer support information.
Here’s the coolest part, you can use multiple smartphones. You only need to sign in through same Dyson account, your family or roommates can use their smartphones to trigger cleaning.
A Mean Cleaning Machine
If you are losing your war against dust, and own a toothless dog that always leaves bits of food behind, in your living room rug is a lint trap that routinely defeats my regular non-robot vacuum.
The Dyson 360 Eye does an impressive job when it comes to picking up dirt, dust, and pet hairs. It can tackle nighly feeding dogs messes efficiently. Furthermore, the bot can also pick up wet, mushy rice and chicken bits from rugs, hardwood, and tile with aplomb.
Though robot vacuums are smarter than upright models still they have to struggle to detect where a mess has been made. But, unlike some robots that randomly ping-pong across a room, the 360 Eye uses a methodical approach to cleaning.
According to Dyson, the robot maps each room using its camera and divides it into quadrants. Then following the grid pattern the 360 Eye moves back and forth in the entire portion of that room before shifting in the next.
If somehow vacuum stops cleaning at a certain point or you pick it up and leave somewhere else, it will move back to the exact location and start cleaning where it left.
This vacuum can get every job done except liquid, for that you can pick iRobot’s Braava Jet that does mopping.
Despite having a reasonable height it won’t be trapped underneath the dining table or chair legs. It can precisely clean close to the chair legs, bookshelves, a couch, and asymmetrical coffee table. So you will only touch the bot when cleaning the dustbin and filters.
Besides these cool features, The Dyson 360 Eye hits few snags. First of all, it’s loud and pretty loud if you live in a small room or apartment you might need to raise the volume of the TV or have to use headphones.
Second, the infrared camera located at the top works in light, so you have to schedule the vacuum in daylight or turn the light on when the bot is operating.
Though the camera can work in dimly lit rooms, the movement will be slower compared to the bot working in bright light and there’ll be a tendency of the vacuum to get stuck.
The camera is helpful in navigating around, however, the vacuum doesn’t get up against the wall. So you should expect some dust bunnies in tight corners and alcoves in your living room or kitchen.
It also cannot get under TV stand and can get scrape along the bottom of the bed. While this problem is resolved with Eufy Robovac 11 that can penetrate everywhere.
As it’s a powerful vacuum that means more battery consumption. While running in Max mode, the battery only lasts for 40-45 minutes. In the quiet mode where the vacuum is 35% quieter, the battery can last for 70 minutes.
Here’s the best part…
If you turn on the bot right from the docking station, after cleaning it automatically returns back and redocks itself when running low on battery. It takes almost 3 hours to fully charge. That’s not a big deal but there are few robots like Neato Botvac Connected which can get up to 120 minutes of cleaning in before needing a recharge.
Powerful but expensive
Though it’s quicker to tackle large messes, but not the one-stop solution for different cleaning needs. It still leaves the tight corners or underneath the couch uncleaned.